Help
Pursuit Software – Learning Management System (LMS)
1. Introduction
Welcome to the Pursuit Software Learning Management System (LMS) — a unified platform designed to deliver, track, and manage all learning initiatives across the organization. This Help Guide assists learners, instructors, and administrators in navigating the LMS effectively.
2. Getting Started
2.1 Accessing the Platform
- Open your web browser (Chrome / Edge / Firefox).
- Navigate to lms.devpursuitlabs.in
- Click “Sign In” and log in using corporate credentials.
- If new, register using your official Pursuit Software email ID.
Tip: Bookmark the login page for quick access.
2.2 System Requirements
| Component | Minimum Requirement |
|---|---|
| Browser | Latest Chrome / Edge / Firefox / Safari |
| Internet Speed | 2 Mbps or higher |
| Device | Desktop / Laptop / Tablet |
| Resolution | 1366 × 768 px or higher |
3. Navigation Overview
Your dashboard includes:
- My Courses: View all assigned courses.
- Learning Paths: Follow curated upskilling journeys.
- Progress Dashboard: Track completion and certificates.
- Announcements: Organization-wide updates.
- Discussion Forum: Peer learning environment.
- Help & Support: Quick access to documentation.
4. Enrolling in a Course
- Navigate to “Discover” → “All Courses”.
- Open the course overview.
- Click “Enroll Now”.
- The course appears in My Courses.
Note: Some courses may require approval.
5. Taking a Course
5.1 Learning Flow
- Video lectures + transcripts
- PDF / HTML resources
- Interactive assessments (MCQs, case studies)
- Discussion threads
5.2 Assessments & Grading
- Assessment weightage shown in Course Progress.
- Scores update automatically.
- Certificates generated after meeting passing criteria.
6. Certificates & Badges
- Click “View Certificate” on the dashboard.
- Download PDF or share internally.
- Counts toward Employee Skill Index.
7. Discussion Forums
- Open “Discussion” inside a course.
- Use clear titles and tags.
- Follow workplace etiquette.
- Expect instructor responses within 48 hours.
8. Technical Support
8.1 Issues & Fixes
| Issue | Cause | Solution |
|---|---|---|
| Unable to log in | Invalid password | Use “Forgot Password” or contact support. |
| Video not playing | Browser cache / network issue | Clear cache, try different browser or VPN. |
| Course not visible | Enrollment pending | Contact L&D Team. |
| Certificate not generated | Minimum score not met | Retake assessments. |
9. Contact Points
| Query Type | Response Time | |
|---|---|---|
| Technical Assistance | support@pursuitsoftware.com | 24 hrs |
| Course Queries | learning@pursuitsoftware.com | 48 hrs |
| HR Learning Queries | hr@pursuitsoftware.com | 48 hrs |
| Feedback | learning@pursuitsoftware.com | Ongoing |
10. Best Practices for Learners
- Allocate 2 hours weekly for learning.
- Participate in discussions.
- Maintain your learning notes.
- Provide course feedback.
- Use VPN when remote.
11. Data Privacy & Security
- No personal data shared externally.
- HTTPS-secured communication.
- Analytics used only for training improvement.
Refer to our Privacy Policy for details.
12. Feedback & Continuous Improvement
We continuously enhance the Pursuit LMS. Share suggestions at learning@pursuitsoftware.com.
“Learning is a Journey — Let’s Pursue It Together!”